In an effort to improve customer service and eliminate the unpredictability of wait times at Illinois DMVs, Secretary of State Alexi Giannoulias will begin implementing a 'Skip-the-Line' program starting September 1, 2023.

This program includes:

Simplified Online Services — Customers can take advantage of the many services offered online at ilsos.gov, including renewing of driver’s license or ID card and license plate sticker online. 

Appointment Scheduling — Customers will be required to make appointments for in-person visits at 44 of the busiest DMVs including all Chicago and suburban locations and some central and downstate DMVs for those seeking REAL ID, driver’s license and ID card services, and in-car driving tests. 

Those seeking vehicle-related services, such as title and registration or renewing their license plate sticker, do not need to make an appointment and can just walk in.

New Extended Hours of Operation — All DMVs statewide will extend hours of operation, with 16 facilities open six days a week – Monday through Saturday.

• All DMVs will change their days and hours of operation from Tues-Sat to Mon-Fri, 8 a.m.-5:30 p.m.
• 16 DMVs will also be open on Saturday, 8 a.m.-12:30 p.m.

Read the Secretary of State's news release of July 27, 2023 (link) for more information, including how to schedule an appointment and a listing of appointment-only facilities.